Shipping policy

Thank you for shopping with GS Foliage! We are committed to delivering your order promptly and efficiently. Please review our shipping policy below for important information regarding shipping times, costs, and procedures.

1. Processing Time:

  • Orders are typically processed within 3 business days (excluding weekends and holidays) after your order confirmation email.
  • You will receive a notification when your order has been shipped.
  • Processing times may be extended during peak seasons or promotional periods. We will notify you of any delays.

2. Shipping Methods & Delivery Times:

  • We offer the following shipping methods:
    • Standard Shipping: [Estimated Delivery Time, e.g., 3-7 business days]
    • Expedited Shipping: [Estimated Delivery Time, e.g., 2-3 business days]
  • Delivery times are estimates and may vary depending on your location and carrier delays.
  • We partner with USPS, FedEx, UPS for our shipping services.

3. Shipping Costs:

  • Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.
  • We offer free standard shipping on orders over $20,00.  
  • Shipping costs for expedited and overnight shipping will be displayed at checkout.

4. Shipping Destinations:

  • We currently ship to the United States, Canada, International.
  • For international orders, please be aware that customs duties and taxes may apply, and are the responsibility of the customer.

5. Order Tracking:

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
  • You can track your order using the provided tracking number on the carrier's website.  

6. Shipping Address:

  • Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses.  
  • We do not ship to P.O. boxes.
  • If a package is returned to us due to an incorrect address, the customer is responsible for the reshipping costs.

7. Damaged or Lost Packages:

  • If your package arrives damaged, please contact us within 3 days of delivery with photos of the damage.  
  • If your package is lost in transit, please contact us within 3 days of the expected delivery date. We will work with the carrier to resolve the issue.
  • We will file a claim with the delivery company, and either send a replacement item, or issue a refund, after the claim has been resolved.

8. Contact Information:

  • For any questions or concerns regarding our shipping policy, please contact us at:
    • Email: Tuli@gsfoliage.com
    • Phone: 7327510075
    • Address: 225 County Road 522 Manalapan NJ 07726

9. Policy Changes:

  • We reserve the right to modify this shipping policy at any time. Any changes will be posted on this page.

This shipping policy is effective as of 4/2/2025.